About us

Our Mission

We aim providing decision makers in golf entities comprehensive information and assistance determining the best possible courses of action.

Our people

In charge is Mr. Volker Loges who is engaged in golf industry for over 20 years. Apart from a top notch diploma in golf business management he has extensive general management experience and additional inside knowledge through takeover and buyout assessments. This experience covers a wide range of golf clubs from most successful public golf courses to most exclusive private clubs in Europe and Asia.

Full profile please see here.

Depending on the work scope he will be assisted by other highly experienced industry professionals particular for issues in:

• Golf course maintenance
• Golf Academy and golf operations
• F&B operations

Please contact us for questions and concerns.

Volker Loges full profile

Part I   History
Part II  Work experiences & other insights
Part III Education & Qualifications

History

Through his early business in information technology in the 1980s Mr. Volker Loges was supporting a golf driving range with pro-shop in Berlin Germany with their IT needs. Ever since being fascinated by the sport he picked it up and decided to shift his career into golf business helping out on this aforementioned driving range and making contacts to other related businesses.

With the opening of the Berlin Wall in 1989, previously scarce land was suddenly available and the local golf market was virtually exploding with golf courses spreading all around the city. While all of these golf courses approached the top end of the market, building exclusive (and expensive) clubs, he was involved in planning, building and operation of the first public golf course. The exclusive clubs were struggling in this in-matured market while the public golf club became highly successful providing the much needed entry level.

From there he earned a top notch post grad diploma in golf business management and got involved in other golf clubs in Germany mainly establishing new management structures or implementing major changes.

When Mr. Loges got in touch with CCA, a club management company based in Hong Kong, he got the opportunity to move on an international level getting to know a lot of clubs from the inside and managing exclusive golf clubs like Macau Golf&Country Club and with Cengkareng Golf Club in Jakarta one of the most popular golf clubs in south east Asia.

After almost 20 years in day to day operational management he was looking for a new challenge and found it in going a step back to his roots in IT, studying technology and strategies of internet and e-commerce. In this respect he has developed an online golf game and other non-golf related internet and e-commerce solutions.

When a golf club that he previously managed asked him to review their current operation and position, the idea of a specialized golf club audit that looks at the whole picture was born.
From his experience external audits of golf clubs are usually conducted by accountants, who have no or only very limited understanding of golf club operation. Financials and reporting procedures are evaluated mostly in respect of risk but not in respect of customer service quality. The result is often a report which does not provide sufficient clues which are of value for the persons responsible for the club.
Through inside view and based on evaluation of many different golf clubs he developed a particular golf club audit which not only focuses on one particular area like financials but looks at the golf club at its whole.
As all areas from positioning over operation to financials are interconnected, relations are made clearer thus making it easier for golf club owners, presidents and general management to discover hidden problem areas as well as opportunities to improve their club.

Work Experience & other insights

Through his work experience he was involved in a wide range of golf projects from a general management perspective. Not only through acting as general manager but also through conducting take over or buy out assessments for an international club management company (CCA, Hong Kong) and other private investors.

Through the network in the club Management Company as well as memberships in club management associations this know-how was further deepened.

Key General Management experience:

GC Mahlow/Berlin (http://www.gcmahlow.de )

First public golf course in the region;
Hands on planning and project management, later club management

GC Gelstern (http://www.gc-gelstern.de )

Semi private golf course in scenic mountain area
Establishing new management structure after extension of the golf course.

Golf Club Hamburg Walddoerfer/Germany (http://www.gchw.de )

Private Member owned committee managed club;
Establishing the newly created position of General Manager

GC Motzen/Berlin  (CCA) (http://www.golfclubmotzen.de )

Semi private upscale Membership club, 3 times host of the ‘German Masters’;
Implementing management company standards after the club was taken over.   

Macau Golf&Country club (CCA) (http://www.mgccmacau.com )

Exclusive club in Macau/China;
Successfully managing the club without loss of reputation and minimal tension through politically extremely difficult times with the management companies contract coming to an end.

Cengkareng Golf Club/Jakarta/Indonesia (CCA) (http://www.cengkarenggolfclub.com )

One of the most popular semi private golf courses in south east Asia;
Setting up the first of it's kind caddie academy in the region to raise service quality and to minimize recruiting issues for this high personnel turning over department

Assessments for buyout/takeover for golf clubs in:

• Malaysia
• Thailand
• Germany

Memberships in Club management Networks

• German Club managers association
• Hong Kong Club managers association
• Indonesian Club managers Association

Education & Qualifications

• School education in Germany equivalent to college degree
• Top notch post graduate diploma in Golf Business Management (Germany) with an honored thesis about 'Employees in golf clubs- requirements, search & development)
• CCA Company training at Brocket Hall (http://www.brocket-hall.co.uk )and other clubs managed but the company
• Solid understanding of information technology including internet/ e-commerce
• Languages spoken and written:
• German (native)
• English
• Thai (basic verbal communication)